Shipping & Returns

Shipping

Coverage: We currently ship within the continental United States only.
Processing time: Orders are processed within 1–2 business days.
Delivery time: Standard shipping takes 4–7 business days after processing.
Shipping costs: Calculated at checkout based on order weight and destination. Orders over $75 ship free.
Order tracking: A tracking number is emailed once your order ships.

In compliance with the FTC's Mail, Internet, or Telephone Order Merchandise Rule, if we are unable to ship your order within the timeframe stated at checkout (or within 30 days if no timeframe was given), we will notify you and either (a) obtain your consent to a shipping delay, or (b) issue a full refund if you do not consent or do not respond for delays beyond 30 days.

Returns

Because we sell food products, returns are limited for safety reasons:

Opened or perishable items cannot be returned once opened, in line with standard food retail practice.
Unopened, undamaged items may be returned within 14 days of delivery for a refund, minus original shipping costs. Contact us before sending anything back.
Damaged or incorrect orders: If your order arrives damaged, incorrect, or with broken packaging, contact us within 7 days of delivery with photos. We will offer a replacement or full refund at no additional cost.
Allergen or quality concerns: If a product does not match its label or you believe it is unsafe, stop consuming it immediately and contact us right away.